Strategic planning is a key to improving the performance of Yemeni public institutions Using the Balanced Scorecard

Abstract

The current research aims to improve the performance of the General Authority for Endowments by identifying the degree to which it practices strategic planning and the Balanced Scorecard (BSC) and if there are statistically significant differences in the answers of sample members due to the variables (academic qualification, job position, and years of experience.

To achieve this, the researcher used both types of descriptive method: survey and developmental. The questionnaire was used as a tool for collecting data, which was applied to a stratified random sample of (160) individuals, representing (34%). The study tool was distributed to them, from which (131) questionnaires were retrieved from the original community (476) individuals working in the General Authority for Endowments. To reach the results of the field study, the questionnaire data was processed in the statistical package program (SPSS), and the research

reached the following results:

• The overall degree of strategic planning practice in the General Authority of Endowments at the total performance level was with an arithmetic average (2.94), a standard deviation (0.65), and a verbal connotation (medium).


• There are no statistically significant differences in the answers of the research sample members regarding the degree of strategic planning practice in the General Authority of Endowments due to the variables (academic qualification, job position, and years of experience.)


• The degree of application of the Balanced Scorecard (BSC) in the General Authority of Endowments at the performance level as a whole came with an arithmetic average (2.53), a standard deviation (0.68), and a verbal connotation (weak).


• There are no statistically significant differences in the answers of the research sample members regarding the reality of implementing the Balanced Scorecard (BSC) in the General Authority of Endowments due to the variables (academic qualification, job position, and years of experience).