The impact of digital transformation in improving human resource management practices

Abstract

The study aimed to determine the impact of digital transformation on human resource management practices in Yemeni Islamic banks in the capital, Sana'a. The study also seeks to achieve a set of objectives, including identifying and measuring whether there are fundamental differences with statistical significance between the opinions of sample members regarding the dimensions of digital transformation (technology, human resources, digitization of operations, databases) and human resource management practices in its dimensions (recruitment, training, evaluation, compensation) according to the following demographic variables (gender, age, educational qualification, job title, years of service, name of bank). The study relied on the descriptive approach, and the necessary tests were conducted to measure the validity and reliability of the questionnaire, which was directed to a sample of managers and employees in Yemeni Islamic banks in the capital, Sana'a. The sample size reached (228) individuals, and the total number of questionnaires valid for statistical analysis was (197), representing (78.86%) of the total sample size. The study results revealed a tangible statistical impact of digital transformation in its various dimensions on human resource management practices in Islamic banks in the capital, Sana'a. Digitizing operations was the most influential dimension, followed by human resources and databases. The impact of digital technologies was relatively less, reflecting the varying impact of digital transformation components on human resource management.