The Role of Electronic Management on the Quality of Performance in the Petroleum Company of Yemen

Abstract

The research aimed to identify the role of electronic management on the quality of performance in the Petroleum Company of Yemen, by studying the level of using electronic management with its requirements (legal, technical, human, organizational) and find out the level of quality of performance in the Yemeni Oil Company. To achieve the objectives of this research, the researcher used the descriptive analytical method, and a questionnaire tool was used to collect data and was applied to a stratified random sample of the company’s employees, consisting of (173) individuals from the total research population (314) The researcher reached a number of results, the most important of which were the following: The use of electronic management has a positive role on the quality of performance in the company, Accordingly, the researcher made a number of recommendations, the most important of which were: Improving the levels of networking, so that there are modern internal communication networks linking departments,sections, branches, agents, beneficiaries, and all financial, administrative, and marketing systems in the company, including the beneficiary service system, and the company’s website, to work together in an integrated manner towards achieving the company’s goals, and in a way that helps Beneficiaries can obtain information and services from anywhere and at any time.