The extent of application of total quality management standards in the Ministry of Youth and Sports in the Republic of Yemen

Abstract

The research aims to identify the extent of the application of total quality management standards in the Yemeni Ministry of Youth and Sports, and the differences in the extent of application of total quality management standards according to the variable (gender, and academic qualification), and the research sample was selected in a random way of (150) male and female employees, and the use of the descriptive approach to its suitability to the nature of the research, and the questionnaire for data collection consists of four axes (effective administrative leadership, training and learning, employee participation in administrative work, communication system), and the results showed that the application of total quality management standards In the Yemeni Ministry of Youth and Sports, it came at an average level, and also there were no statistically significant differences between the average estimates of the research sample on all axes in the extent of application of total quality management standards according to the research variable.

The researcher recommends providing modern devices, networks and equipment required for the communication system in all departments and administrative units, establishing various training programs for employees, providing them with material and moral support and development, and enhancing their skills, abilities and experience In administrative work. And the use of experts from academics and specialists In administrative and sports affairs.