The role of administrative empowerment in achieving organizational justice in the Yemeni Airlines Company

Abstract

The research aimed to understand the role of administrative empowerment in achieving organizational justice at Yemenia Airlines. To achieve the research objectives, the study relied on a descriptive and analytical approach, with a questionnaire as the research tool for collecting information and data from the research community, which consisted of all employees in the general administration of Yemenia Airlines in the capital, their number reached (1850) employees, and from the research community a random sample of (329) individuals was selected. (303) questionnaires were retrieved, and the research tool data was subjected to analysis using appropriate analysis tools, including the Statistical Package for the Social Sciences (SPSS) program.

The research concluded with a set of results, the most prominent of which are: There is a statistically significant positive role for administrative empowerment in achieving organizational justice in Yemenia Airlines, and that the dimensions of administrative empowerment (teamwork, developing creative behavior, and self-development) have a positive role in achieving organizational justice, while the dimensions of delegation and motivation did not play a role in achieving organizational justice. As for organizational justice, it was found that its level was average. Interactional justice ranked first in terms of employees' perception of it, followed by informational justice, then procedural justice. Distributive justice, however, was the weakest, reflecting a low perception of fairness in the distribution of rewards and resources in the company under study. In light of these findings, the study recommended promoting a culture of effective delegation by expanding employees' decision-making and problem-solving powers, which would contribute to enhancing their perception of organizational justice and raising their level of job satisfaction. It is also advisable to review the salary and incentive system to ensure fairness and equality among employees.

In addition, supporting professional development and teamwork by providing training and development programs that enable employees to grow and advance in their careers contributes to consolidating feelings of empowerment and fairness within the work environment at Yemenia Airlines.