The Role of Strategic Leadership in Achieving Institutional Excellence

Abstract

This study aimed to measure the role of strategic leadership in its dimensions (determining strategic direction, investing in core capabilities, developing human capital, effective organizational culture, emphasizing ethical practices, balanced organizational control) in achieving institutional excellence in its Yemeni insurance companies.

The study used the quantitative research method, through which the descriptive analytical method was used, and the study relied on the questionnaire as the main tool for collecting data. The study community was represented through a comprehensive survey of all employees from the senior administrative leadership at their various job levels (Chairman of the Board of Directors, Vice Chairman of the Board of Directors, General Manager, Deputy General Manager, Director of Administration, Deputy Director of Administration, Head of Department) with a number of (291) leadership employees in the Yemeni insurance companies in the capital, Sana'a, with a number of (15) operating companies, and a number of (291) questionnaires were distributed to all members of the study sample, (266) valid questionnaires were recovered for analysis, and the data were analyzed using the Statistical Package for the Social Sciences (SPSS. 29) program.

The study reached a number of conclusions, the most important of which is the strong positive role of strategic leadership in achieving institutional excellence in Yemeni insurance companies (the subject of the study). There is also a great interest in the level of strategic leadership practice in all its dimensions, with the highest practice of these dimensions occurring after defining strategic direction, and the least practiced after developing human capital. There is also great interest in institutional excellence, with the most achieved dimension being leadership excellence, and the least achieved dimension being human excellence.

The study concluded with a number of recommendations, the most important of which are: Continuing to practice strategic leadership in all its dimensions by the Yemeni insurance companies under study, and enhancing the practice by adopting modern scientific methods. Also, paying attention to employees to develop their skills and capabilities, granting them the necessary powers and authorities, involving them in appropriate decision-making, encouraging them to undertake creative work, and honoring those who adhere to standards of professional conduct. It is necessary to pay greater attention to the quality of insurance services and develop them continuously in a manner that meets the needs of beneficiaries and achieves their satisfaction.