The Effect of Strategic Flexibility on Crisis Management: A Field Study in the Operating Banks In the Republic Of Yemen

Abstract

The study aimed to determine the impact of strategic flexibility with its dimensions (flexibility of service provision, flexibility of organizational structure, flexibility of resources) on crisis management in the operating banks in the Republic of Yemen. The study used the descriptive and analytical approach based on a questionnaire as the main tool for gathering adequate data. The study population was (1503)  chosen from the top and middle leaders of nine banks whose conditions were met by this study. The  sample  of the study was (306) participants chosen using the randomized stratified sample method. The data processing was done using the statistical packages of  social sciences (SPSS. 27). The study came up with some important results as follow: -The level of availability of strategic flexibility in the banks regarding  the field of study was high, as it obtained an average of (580), a standard  deviation  (0.896), and a mean  (82.9%) .-The results of the study showed that the level of availability of crisis management was  high and obtained an average (0.5.), a standard deviation (0.851), and  a mean ( 81.5%), -There was a statistically significant effect of strategic flexibility with its combined dimensions of crisis management  in the Yemeni banks  regarding the field of study, and,-There was a statistically significant effect for dimensions of strategic flexibility ( providing service, organizational structure,  resources) individually  on crisis management in the banks regarding the field of study.