Effect of Supply Chain Integration on Organizational Performance in Yemeni Pharmaceutical Companies"

Abstract

Study aimed to determination effect of supply chain integration (SCI) in its dimensions (internal integration, supplier's integration, customer's integration) on organizational performance (OP) in Yemeni pharmaceutical companies and learn about the best practices of integration, which have the most effect on OP. Study used the descriptive analytical method using a questionnaire, where 350 questionnaires were distributed, 325 questionnaires were retrieved, of which 311 were valid for analysis. The study population was represented in 10 operating companies, and the data was analyzed using SPSS ver. 28. The most important results of the study were the existence of an application of the dimensions of SCI in the companies under study, especially supplier's integration, followed by internal integration. Study also demonstrated that there is an effect of SCI in its dimensions on OP, as the correlation was strong at 74.5% and that 55.5% of changes in OP are due to SCI.

Study also showed that the internal integration is the most influential, followed by the customer's integration, while there is no effect for the supplier's integration.

Study recommends increasing interest in applying the customer's integration, as it is the least applied and in internal integration because of its significant effect on OP.