The role of the enterprise resource planning (ERP) system in organizational agility in the Yemeni Oil Company

Abstract

The research aimed to identify the role of the enterprise resource planning (ERP) system with its dimensions (system quality، information quality، service quality) in the organizational agility of the Yemeni Oil Company, To achieve the objectives of this research، the researcher used the quantitative approach، using (descriptive method). The questionnaire tool was used to collect data. The questionnaire consisted of 42 items distributed among the variables and dimensions of the research and was applied to a random sample of the company’s employees consisting of (190) individuals from the total research community (344).

The researcher reached a number of results، the most important of which، were the following:

• The results of the descriptive analysis showed that the enterprise resource planning (ERP) system appears to be in the very high range.


• The results confirmed that the level of organizational agility in the oil company was high، because of employees’ participation in decision-making and its possession of flexible policies and procedures that contribute to keeping pace with sudden changes.


• The results of the research showed that the importance of the enterprise resource planning (ERP) system has a positive impact on organizational agility in the Yemeni Oil Company. This shows the importance of implementing the system and that it has a positive role in improving organizational agility when the oil company commits to implementing it.

        Accordingly، the researcher made a number of recommendations، the most important of which were:

• Benefiting from the respondents’ awareness of the importance of implementing the ERP system and the speed of implementing the system، as resistance to change will be very little، if any.


• participation of various administrative levels in the company in the planning process and setting goals and programs related to the policy of implementing the enterprise resource planning (ERP) system in the company.


• Paying attention to providing material and moral incentives and linking them to the trend towards implementing the enterprise resource planning system.

Keywords: Keywords: enterprise resource planning (ERP) system, organizational agility