The Role of Strategic Leadership in Crisis Management in Ministry of Tourism in the Republic of Yemen

Abstract

The research aims to identify the role of strategic leadership in crisis management at the Ministry of Tourism in the Republic of Yemen. The researcher employed a quantitative approach, utilizing both descriptive and analytical methods. The research population consisted of ministry employees from various leadership and administrative levels within the General Office of the Ministry of Tourism and the Tourism Promotion Council in the capital, Sana’a, totaling (117) male and female employees.  The researcher applied a comprehensive inventory method due to the small size of the research population. Data was collected using a questionnaire, and the statistical analysis program (SPSS, version 27) was utilized to enter, process the data, and test the hypotheses.

The study yielded several significant findings: the role of strategic leadership, across its various dimensions, was perceived by the research sample to be at an average level, with a relative weight of (57%). Conversely, the reality of crisis management in its various stages was assessed at a low level, with a relative weight of (51%). Additionally, the research found a positive direct correlation between the practice of strategic leadership and effective crisis management, indicating that strategic leadership enhances crisis management capabilities. There is also a statistically significant role for strategic leadership in crisis management within the Ministry of Tourism in Yemen. Based on these findings, the researcher made several recommendations, including: the Ministry of Tourism should work to promote the concept of strategic leadership among its leaders, given its crucial role in enhancing employees' ability to predict and manage crises. This can be achieved through specialized conferences and increased focus on implementing various practices via training courses in strategic leadership and crisis management. Furthermore, it is essential to qualify and activate the Tourism Emergency Unit at the Ministry through human, financial, and technical resources, equipping it with modern technological tools. The ministry should also leverage resources from the Tourism Promotion Fund and develop an urgent plan to manage the recovery phase of the tourism sector in Yemen.