The impact of information technology on improving product quality in Yemeni pharmaceutical manufacturing companies

Abstract

The research aimed to investigate the impact of information technology in Improve product quality in the Yemeni pharmaceutical companies. The researcher used the descriptive analytical method and to collect field data, she relied on questionnaire tool. The size of the study population was (2106) male and female workers, and a sample was taken using the stratified random sampling method, representing its size of (251) workers. The most prominent results were that the level of availability of information technology in the pharmaceutical industry sector under study was high in all dimensions, and the level of availability of product quality in Yemeni pharmaceutical industry sector under study was high. The result of the study also showed that the level of availability of information technology in Yemeni pharmaceutical industry sector from the point of view of workers in general was high.it obtained an arithmetic mean of (5.50) with a standard deviation of (0.87) and a percentage of (78.6%) ،. The result of the study also showed that the level of availability of product quality in the Yemeni pharmaceutical industry sector from the point of view of workers in general was high. As it obtained an arithmetic mean of (5.78). With a standard deviation of (0.94) and a percentage of (82.5%), there is also a statistically significant effect at the of information technology in its dimensions (Human resource- hardware- software- database-Telecommunication network--Information Security) in improving product quality in the Yemeni pharmaceutical companies.