A Systematic Literature Review of Factors Influencing the Adoption of GRP System
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Abstract
Because of the enhanced efficiency and value that come with implementing ERP systems and e-government, these systems have taken center stage in government organizations throughout both developed and developing nations. To provide more efficient government and better services to citizens, public administrations and agencies have invested in Enterprise Resource Planning (ERP) systems as their core technological infrastructure for e-government. Despite recognizing the importance of management information systems in electronic government, most Arab countries in the Middle East and other underdeveloped countries are still dealing with issues with adopting these technologies. This study introduced a Systematic Literature Review (SLR) to identify the Critical Success Factors influencing the adoption of GRP systems, the benefits of GRP systems, and their challenges. Studies from 2015 to 2024 were selected from databases such as Scopus and IEEE Explore. This study proposed a conceptual model based on technological, organizational, and environmental factors. The study also analyzes the importance of the CSFs. It also summarized the most significant challenges and difficulties in adopting GRP systems, as well as future trends, thereby creating numerous opportunities to develop various solutions.
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