Impact of Management Information Systems on Supply Chain Management A Field Study at Bottled Water Plants in the Republic of Yemen

Abstract

This study aimed at identify the impact of management information systems (MISs) on supply chain management (SCM). The study followed the analytical descriptive approach and developed a questionnaire to collect the primary data from the study population which included all the 25 bottled water plants in Yemen existed in 4 governorates, namely; Sana'a, Aden, Hodeidah and Hadramout. The complete census method was used to identify the study sample which included 346 individuals. Data were analyzed using SPSS v23 and The partial least squares structural equation modeling (PLS-SEM) was used to test the hierarchical model of the study by using the Smart PLS v3. The study results revealed that there is strong impact of MISs on SCM practices, with a different ratio of impact between dimensions of MISs, where the most influential was the database dimension, followed by the human resources dimension, while the hardware and equipment and the software dimensions had no impact on improving supply chain management. The study recommended the bottled water factories to enhance the level of adoption of management information systems in all of its dimensions, due to its positive impact on improving supply chain management practices.