The Impact of Strategic Crisis Management Planning on Improving Institutional Performance: A Qualitative Study of the Yemen Oil Company - Sana'a
The study aimed to identify the impact of strategic crisis management planning on improving institutional performance, as a qualitative study of the Yemen Oil Company - Sana'a. [A1] The study relied on a qualitative approach by conducting in-depth interviews with a purposive sample of managers and officials at the company who have direct experience in dealing with strategic planning and crisis management, in addition to analyzing relevant internal documents and reports. The study results showed that proactive strategic crisis planning contributes effectively to improving a set of institutional performance indicators, most notably: enhancing organizational readiness to respond to emergencies, increasing the efficiency of resource allocation, improving decision-making in turbulent circumstances, and maintaining the continuity of vital operational processes. The results also revealed the existence of challenges that prevent optimal utilization of this planning, most notably the lack of qualified financial and human resources and the poor supportive technological infrastructure. The study recommended deepening the culture of strategic crisis planning and integrating it into the company's organizational structure, which would enhance its flexibility and resilience in the face of future crises and improve its performance sustainably.
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