The Impact of Human Resource Management Practices on Organizational Performance: A field study in Mobile phone Companies in the capital Sana'a
This study aimed to examine the impact of Human Resource Management (HRM) practices—namely human resource planning, recruitment and selection, training and development, rewards and compensation, occupational health and safety, and performance appraisal—on organizational performance. It also sought to assess the level of implementation of HRM practices and the level of organizational performance in mobile telecommunications companies in Sana’a Capital Secretariat. The study adopted a quantitative approach using the descriptive-analytical method. A questionnaire was employed as the primary data collection instrument. The study population consisted of all employees (1,648) working at the headquarters of three mobile telecommunications companies (Sabafon, YOU, and Yemen Mobile). A stratified random sampling technique was used to select the sample. A total of (313) questionnaires were distributed, of which (305) valid responses were analyzed, yielding a response rate of 97%.
The findings revealed that the level of implementation of HRM practices and the level of organizational performance were both high. The results also indicated a statistically significant effect of HRM practices on organizational performance. The study recommends strengthening and further developing HRM practices, ensuring greater support from top management, and aligning these practices with corporate strategies and development policies to enhance performance efficiency, achieve organizational objectives more effectively, and improve competitive capability.
Metrics
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.