Impact of Strategic Planning on Total Quality Management in the General Authority for Civil Aviation and Meteorology – Yemen

Abstract

This study aimed to examine the impact of strategic planning, with its dimensions (environmental analysis, strategic orientation, strategy formulation, strategy implementation, and strategic control), on Total Quality Management (TQM), with its dimensions (top management commitment, teamwork, quality management systems, and continuous improvement), within the Civil Aviation and Meteorology Authority (CAMA) in Yemen.

To achieve the study’s objectives, the descriptive-analytical method was employed. Data were collected using a questionnaire as the primary tool, targeting employees of CAMA and its affiliated entities located in the Capital - Sana'a. The study population comprised 90 employees. Due to the limited size of the population, a comprehensive survey approach was adopted. Data were analyzed using the Statistical Package for the Social Sciences (SPSS).

The study yielded several findings, most notably: both strategic planning and TQM levels at the Authority were assessed as moderate. Furthermore, the results revealed that strategic planning had no statistically significant impact on the implementation of TQM within CAMA